Leadership and management are two very distinct systems of operation. Sometimes both functions overlap. Leadership and management are like both sides of a coin, each side has its own specific functions and characteristics; yet both are critical to success.
Difficult people in the workplace can not only bring you down, it can also bring a business down and hurt your sales and lead to losing customers. Knowing how to deal with them will help build a positive culture.
Before you can sell anything, lead, manage or work with other people effectively, you must first establish rapport and is the most important skill to learn if you want to achieve your goals.
What great leaders have in common is the ability to understand the social style of their people. They adapt their style to suit the style of their people for increased communication and understanding.
Your technical skills alone will not increase your self-worth and earning potential. Investing in yourself by learning sales, leadership and communication skills will.
Customer complaints happen when their expectations are not met. Treat complaints as an opportunity to properly train staff and improve your business processes.
Networking is a cost effective way to grow your business exponentially by tapping into extended networks of your connections. People buy from people not companies.
One of the most expensive spend of your marketing budget is on advertising. When you take the mystery out of advertising, you will make a more informed decision.
Do you fumble for words when asked the question “What do you do?” When you create a powerful and compelling elevator pitch you will never have to fumble for words again.
People don’t buy from people they don’t like. Gaining the trust of a new prospect is the key to going to the next step in the sales process. These 9 steps will get you there quicker.