Guest Post: by Scarlett Erin
It doesn’t matter whether you’re working for a company or a solo freelancer, knowing the difference between good and bad clients is crucial. Bad clients are a waste of time, money, and effort, so it’s best to do identify them before they cost you any more losses. Similarly, it is equally important to know your good clients so that you can retain them for your future business.
As a newbie entrepreneur, it takes the time to distinguish between your good client and bad client. However, you can surely differentiate between these two types of clients once you start dealing with them. Here are some of the factors that draw a line between a good client and a bad client:
Always be on your guard when a client starts out by saying that they want a massive amount of work done for a ridiculously low amount. If they seem to have a skewed concept of what your efforts are worth, it’s best to cut them out from the onset.
Good clients, on the other hand, know that they need to fork out the cash in order to get what they want in the best manner. They would view the cost for your designing, writing, or marketing as an investment, and not an expense. They look at their expected return as a result of your work, where bad clients only look at the price tag.
2. Participation in the project
Whatever a client gives you, they would want to put in their own ideas from time to time. A good client would always respect your expertise and boundaries, whereas a bad one would want to overstep the limit. He might even go so far as to make changes without informing you during the process.
3. Respecting the hire
You are the employee in this relationship, and as such you deserve a certain level of respect. No one should be subjected to a harsh round of criticism by the client’s office team. If needed, good clients would probably get some feedback from someone they trust, like a friend, family member, or business partner. Bad clients, on the other hand, would think they are right to insult the freelancer or employee if their whole team isn’t satisfied with the end result.
Another point of respect is when one is actually going through the process of completing tasks. Changing the specifications, prices, and schedule on you is a sign that you should break free and run!
4. A knack for haggling
Good clients would know that if a vendor is paid too low, their motivation and productivity would both suffer. They must pay quality in order to receive quality. They also know the dilemma of a freelancer, who is all too prone to overworking, and hence offer a fair price for their coveted services.
On the contrary, bad clients try to haggle with a freelancer or any employee, regardless of how low the price already is. They believe that this is good business for them, without realizing that the other person is also trying to make a living.
Besides, you can rest assured that the lowest-paying clients would also be the most demanding. If you feel their objections to your price are weak, cut your losses before they wring you dry and move on.
Any job can become a huge botheration if you’re holding on to bad clients. Even if you enjoy your work, there are always some people who can mess it up for you. Eventually, you would learn to trust your instincts and veer away from anyone who’s likely to be a drain on your energy, motivation, and precious time.
Scarlett Erin is a Professional Freelancer, Entrepreneur, and a Blogger. In addition, she works as a Research Expert for academic writing service. She also conducts workshops for those who are struggling in the freelancing business.
On a final note
If a client becomes too demanding and drain your time or resources, fire them as a client and you will have the time and resources to focus on good clients who are profitable.
In a nutshell
- Good clients pay what you are worth – bad clients want a massive amount of work done for a ridiculously low amount
- Good clients respect your expertise – bad clients undermine your expertise
- Good clients respect the relationship – bad clients overstep the mark
- Good clients pay for quality and receive quality – bad clients constantly haggle looking for something for nothing