Have you ever stopped to think about the problems in your life? High-quality problems can lead to greater success.
Perhaps you’ve realized there are very few problem-free times in your life? Everyone has problems and challenges they have to face personally and professionally. While you can’t change everything that happens around you, you can choose how you respond.
It’s your response to the problem that determines how you come through on the other side.
Think about the time when you learned to drive. It takes a lot of concentration to learn to drive. In the beginning, you needed to think about every little move you made. Key in the ignition, foot on the brake, foot on the gas pedal, and where is the indicator again?
This is a low-quality problem because with practice you get better and eventually pass your driver’s license. The problem doesn’t stop there, a simple distraction like someone talking to you while you drive through a tricky intersection can be enough to put you into a sticky situation. But as you become more competent at driving, it’s likely that this isn’t a problem anymore. Perhaps you’re one of those people who can drive with the radio on, talk to a passenger, and in the back of your mind work out what’s for dinner or what you are going to say in the next meeting?
As you become more successful, you find the problems in the past are no longer problems until you encounter high-quality problems.
Using the driving analogy, a high-quality problem for the most experienced driver would be keeping a car under control in a snowstorm or blowing a tire at a high speed. A high-quality problem like this would certainly take your driving skills to a higher level.
As you become more accomplished in your career or business, you need to welcome high-quality problems for solving them is where you will experience the most growth.
Dealing With COVID-19
Economic recessions and pandemics change the trajectory of governments, economies, and businesses. Currently, the COVID-19 crisis has created high-quality problems for many around the globe.
Small to Medium Businesses
Why is this a high-quality problem for small to medium business enterprises? It forced them to reassess how they conduct their business. Many have turned to video conferencing software and learned, it is possible to continue to do business with people working remotely from home.
This high-quality problem means small to medium business enterprises have discovered the many benefits of deploying a remote workforce.
Statistically, those who work from home are more productive.
- Teleworkers are 35-40% more productive working from home.
- Their performance produces 40% fewer quality defects.
- They don’t call in sick as often resulting in 41% lower absenteeism.
- Companies report 21% higher profitability saving an average of $11,000 annually.
- Companies also report an average of 12% reduction in turn over.
Those working from home have also discovered the benefits to them personally from this high-quality problem.
- They save on gas and time not having to commute.
- They are able to spend more time with family.
- They have a more flexible working schedule.
- They are less stressed and feel more confident.
- They save money because they don’t need two separate wardrobes for work and every day.
The growth of e-commerce was initially fueled by the SARS pandemic of 2002 and 2004 leading to the establishment of a company called Ali Baba. Ali Baba is now at the forefront of retail in Asia.
With COVID-19 forcing many to self-isolate, many have discovered online shopping for the first time. Companies like grocery stores and Amazon have had to deal with this high-quality problem as they have been swamped with online orders. They have had to hire thousands providing new jobs to meet demand.
Restaurants have been particularly hard hit during this pandemic with nearly half the workforce being laid off. This is a major problem for hospitality workers, yet some restaurants and bars have shifted their business models to match the current demand for shelter in place. They have reinvented their business structure with drive-through and curbside delivery. For those who don’t want to get in their cars, restaurants are offering a home delivery service.
Although this is not a complete answer for a high-quality problem, it does mean 50% of hospitality workers are still employed and restaurant suppliers are still in demand. It’s not the problem that is the problem, it’s how you respond to the problem that counts.
Post COVID-19 World
As the coronavirus pandemic continues to impact the economy and businesses being forced to cut hours and lay off its workforce, this is a scary time for most people. This impacts the mental health and wellbeing of a great many people. Mental health start-ups are working on solving the problem of isolation and business leaders will need to address how a world post-COVID-19 will impact the mental health of their workforce.
Taking mental health seriously is long overdue. Although meditation has been around for hundreds of years, people are discovering the benefits using the Unplug Meditation App for the first time. Meditation gives you a sense of calm and balance clearing away the anxiety caused during these turbulent times.
No doubt COVID-19 has been an accelerant for online education and remote workers changing how we interact online. Teachers have had to adapt quickly to the online learning and teaching environment. Younger children are learning to use technology to keep up with their lessons.
In a post-COVID-19 world, this high-quality problem will change how businesses compete in the future. Those that choose to capitalize on this high-quality problem will thrive, and those who do not will get disrupted.
The best thing you can do is control what you can in today’s environment and learn from high-quality problems. Learn new skills, read more, take an online course, and reflect on your attitude and how you respond when presented with a high-quality problem. This will give you the tools to manage any high-quality problems in the future with greater insight.
On a final note:
You learn a lot about yourself when presented with high-quality problems. Working through any higher quality problems means you grow, become more resilient, and discover you are capable of more than you think. Welcome them in, commit to finding out what there is to learn, and let them become second nature for you in the future.
Momentum is what you need to achieve your personal, professional, and business goals. Send me an email on firstname.lastname@example.org for a no-obligation chat about what is concerning you right now. Learn how to take yourself, your career, or your business to the next level and succeed.
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In a Nutshell
- Everyone experiences problems throughout their life.
- How you deal with a problem determines how you come out on the other side.
- Low-quality problems are like learning to drive.
- The more successful you are, the more you need high-quality problems to grow.
COVID-19 is a high-quality problem.
- SMEs have learned the benefits of deploying remote workers.
- Remote workers have learned the benefits of working remotely.
- E-commerce has exploded with more people ordering online.
- Restaurants have had to reinvent their business operations.
- Post-COVID-19 means innovation.
- Mental health start-ups are working on solving the problem of isolation.
- Control what you can int his changing environment and learn from high-quality problems to grow.