A happy, eager employee is often the factor to tip the scales in your favor when there’s another job opportunity on the horizon, or when a client is a tough one to handle – a satisfied team member will always deliver their best performance.
Praise is often underused and undervalued as a way of giving feedback, yet it has considerable potential to improve performance. Feedback and praise can be same thing; praise is feedback but feedback isn’t always about giving praise.
Ever been to a meeting that dragged on forever and you couldn’t wait for it to end. You come away feeling, “Well that was a big waste of time and effort.” Consider the hourly rate of everyone who attends a meeting. This is a hidden cost most managers don’t think about.
Everyone experiences conflict in the workplace at some point. By understanding what causes conflicts to happen will help you find ways to resolve the conflicts amicably.
Why spend money on sales and marketing to new prospects only to lose them with poor management practices. These 7 crazy excuses for losing sales are easily fixed with a little focus.
Transitioning into an effective manager requires a different set of skills the most important being communication and people skills.
Making the wrong hiring decision can destroy the collective self-esteem of an organization. Preventative hiring decisions can keep the wrong people out to the right people in.
Teams move through fives stages of development. Understanding each stage will greatly enhance your ability as a leader to lead teams more effectively and prevent Groupthink.
We are seeing the rise of a new kind of a sales team – a sales team that does not share an office and whose boss is not physically behind them, overseeing their every step. This presents special challenges for a sales manager.
A team is only as good as it’s leader. When you invest in the people skills of the leader, the results flow through to the rest of the team leading to a more productive workforce.